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Customer Relations for Beckman Coulter Life Sciences

Get the answers to your questions through our Customer Relations section of beckman.com. You'll be able to get information on our Client Services teams, technical support, product recall information, return policies and requests, and more. Select the following item below to help you find the information you are looking for.

Product Recalls

Information to help customers take prompt, appropriate action for product recalls.

Windows Print Spooler Vulnerability

Microsoft released a patch for a critical Remote Code Execution vulnerability in the Microsoft Windows Print Spooler service.

Apache Log4j critical vulnerability

On December 10, 2021 a critical vulnerability (CVE-2021-44228) was reported in Apache Log4j, a very popular Java logging package.

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NOT ALL PRODUCTS ARE AVAILABLE IN ALL COUNTRIES. PRODUCT AVAILABILITY AND REGULATORY STATUS DEPENDS ON COUNTRY REGISTRATION PER APPLICABLE REGULATIONS The listed regulatory status for products correspond to one of the below: IVD: In Vitro Diagnostic Products. These products are labeled "For In Vitro Diagnostic Use." ASR: Analyte Specific Reagents. These reagents are labeled "Analyte Specific Reagent. Analytical and performance characteristics are not established." CE-IVD, CE: Products intended for in vitro diagnostic use and conforming to the In Vitro Diagnostic Regulation (IVDR) (EU) 2017/746. (Note: Devices may be CE marked to other directives.) RUO: Research Use Only. These products are labeled "For Research Use Only. Not for use in diagnostic procedures." LUO: Laboratory Use Only. These products are labeled "For Laboratory Use Only." No Regulatory Status: Non-Medical Device or non-regulated articles. Not for use in diagnostic or therapeutic procedures.